Unbelievable scam artists. Tried to charge me for smoking in a 40,000 mile car I picked up from another Avis. I don't smoke. The car was crappy and smelly, yes, but not my fault. Had to fight with the girl to refund the $250 dollar charge "detail" charge. They wouldn't even look at the car with me. They waited for me to get on my plane, then sent me a bill. Think twice or three times before dealing with these people. Chad, Angie, Rihanna are all in on it as is Kubick Aviation Services. Make sure to use a credit card that you can dispute the charges, because these people are evil.
From now on we'll stop flying to IMT since they're the only rental company there and start flying to Green bay and renting cars there.
I was given a Chevy Impala with almost 50,000 miles and well-worn tires for a weekly rate of $479.49. On the third day of my rental it snowed and I decided to take the car back and get something with better traction. I was told that I had to end my present contract and take out a new contract for a different car. To make a long story short, I ended up paying $659.33 to rent a car for a week. I won't fly into Iron Mountain again until there is another option for a car rental.
Professional scam artists. Got the same falling apart chevy impala the other reviewer mentioned. Drove it 19mi over a 24h time, they checked it and all was ok only to call later and say there's a chip in the interior vinyl and charged my credit card an extra 100$+
Avis Car Rental is a US Car Rental based in Kingsford, Michigan. Avis Car Rental is located at 250 Riverhills Rd, Kingsford, MI 49802, USA.
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